---
title: "Chaos to CalmSan Leandro PDs Crime Free MultiHousing Program"
type: "pdf"
year: "2011"
canonical: "/projects/1142"
---

# Chaos to calm with Crime Free Multi Housing

# Table of Contents

- [Chaos to calm with Crime Free Multi Housing](#chaos-to-calm-with-crime-free-multi-housing)
  - [Summary](#summary)
- [APPENDICES](#appendices)
  - [Appendix B:](#appendix-b)
  - [Appendix C:](#appendix-c)
  - [Appendix D:](#appendix-d)
  - [Appendix E:](#appendix-e)
  - [Appendix G:](#appendix-g)
- [San Leandro Crime Free Multi-Housing Program](#san-leandro-crime-free-multi-housing-program)
  - [Appendix A](#appendix-a)
    - [Invitation Flyer](#invitation-flyer)
    - [Phase I Training Schedule](#phase-i-training-schedule)
- [San Leandro Police Department Crime Free Multi-Housing Phase I Training Schedule May 14, 2009](#san-leandro-police-department-crime-free-multi-housing-phase-i-training-schedule-may-14-2009)
- [San Leandro Crime Free Multi-Housing Program](#san-leandro-crime-free-multi-housing-program)
  - [Appendix B](#appendix-b)
- [San Leandro Police Department](#san-leandro-police-department)
  - [Crime Free Multi-Housing Program Certified Properties](#crime-free-multi-housing-program-certified-properties)
  - [LAS PALMAS APARTMENTS](#las-palmas-apartments)
  - [THE SURF APARTMENTS](#the-surf-apartments)
  - [CASA VERDE APARTMENTS](#casa-verde-apartments)
  - [THE REGENCY APARTMENTS](#the-regency-apartments)
- [CPTED Inspection Report (Page #2)](#cpted-inspection-report-page-2)
  - [Property Name](#property-name)
- [**Appendix C**](#appendix-c)
  - [**Flyer for Resident Social**](#flyer-for-resident-social)
  - [**Phase 3 Meeting Outline**](#phase-3-meeting-outline)
  - [**Photos of CERT Training for CFMH Residents**](#photos-of-cert-training-for-cfmh-residents)
- [A Resident Crime Prevention Social](#a-resident-crime-prevention-social)
  - [A Resident Crime Prevention Social](#a-resident-crime-prevention-social)
  - [Come learn about the](#come-learn-about-the)
  - [What is it?](#what-is-it)
- [Phase III -Safety Social](#phase-iii-safety-social)
- [Safety Social Request Form](#safety-social-request-form)
  - [Safety Social Requirements](#safety-social-requirements)
- [CRIME FREE LEASE ADDENDUM](#crime-free-lease-addendum)
- [San Leandro](#san-leandro)
  - [Police Department](#police-department)
  - [CONFIRMATION OF ARREST](#confirmation-of-arrest)
- [SURRENDER OF POSSESSION](#surrender-of-possession)
- [ARE YOU READY?](#are-you-ready)
  - [SPECIALIZED TRAINING SPECIFICALLY FOR APARTMENT COMMUNITIES](#specialized-training-specifically-for-apartment-communities)
    - [EMERGENCY PREPAREDNESS and CERT TRAINING (COMMUNITY EMERGENCY RESPONSE TRAINING)](#emergency-preparedness-and-cert-training-community-emergency-response-training)
  - [HOSTED BY:](#hosted-by)
- [Emergency Preparedness Training (Earthquake)](#emergency-preparedness-training-earthquake)
  - [Introduction:](#introduction)
  - [Behavioral Objective](#behavioral-objective)
    - [Standard:](#standard)
    - [Materials Needed:](#materials-needed)
  - [Summary:](#summary)
  - [References:](#references)
- [Training Exercise](#training-exercise)
- [San Leandro Crime Free Multi-Housing Program](#san-leandro-crime-free-multi-housing-program)
  - [Appendix D](#appendix-d)
- [SAN LEANDRO](#san-leandro)
  - [Crime Free Multi-Housing Program](#crime-free-multi-housing-program)
    - [IT'S TIME AGAIN TO NETWORK!! ALL SAN LEANDRO APARTMENT MANAGERS NETWORKING MEETING](#its-time-again-to-network-all-san-leandro-apartment-managers-networking-meeting)
    - [Keeping Illegal Activity Out of Rental Property](#keeping-illegal-activity-out-of-rental-property)
- [San Leandro Crime Free Multi-Housing Program](#san-leandro-crime-free-multi-housing-program)
  - [Appendix E](#appendix-e)
  - [Photo of National Night Out](#photo-of-national-night-out)
- [San Leandro Crime Free Multi-Housing Program](#san-leandro-crime-free-multi-housing-program)
- [Appendix G](#appendix-g)
  - [List of Certified Properties](#list-of-certified-properties)
    - [Statistics of 3 Properties Before and After Certification](#statistics-of-3-properties-before-and-after-certification)
    - [Separate Single Page Property Profile](#separate-single-page-property-profile)
- [List of Participating and Certified Properties](#list-of-participating-and-certified-properties)
  - [List of All Properties (Page #1)](#list-of-all-properties-page-1)
- [List of All Properties (Page #2)](#list-of-all-properties-page-2)
- [San Leandro Crime Free Multi-Housing Program](#san-leandro-crime-free-multi-housing-program)
- [Single-Page Property Profile](#single-page-property-profile)

## Summary

The United States Constitutions guarantees all who reside in America the inalienable rights to life, liberty, and the pursuit of happiness. The pursuit of happiness is a right afforded to anyone, regardless of whether they live in the richest and most affluent communities, or amongst the poorest of the poor. To that end, if you live in a multi-housing community, you often don't have a choice of who your neighbors are. That choice is often left to random owners and managers, who may seek to maximize their profits by filling their units with tenants, regardless of what those tenants may bring to the multi-housing community.----Enter the Crime Free Multi-Housing Program. In the last 5 years, the economy has been depressed, and landlords have had to make adjustments in some cases to obtain their minimally acceptable occupancy standard. In San Leandro, California, almost 40% of our residents live in some form of multi-housing community. While some of these communities are nursing homes, and independent living facilities, many are apartment complexes, where managers were facing the economy, and some were short-cutting processes to rent their vacant apartments. This resulted in a violent crime spike in some of our multi-housing communities. Patrol Officers had empirical knowledge of this phenomenon, but there was no coordinated effort to address the issue until Officer Kerri Kovach suggested we implement the Crime Free Multi-Housing Program in our town.

Soon after implementation, we realized that this program was hugely successful, and necessary in our town. Residents, owners, and managers were thanking us for empowering them to re-claim (in some cases) multi-housing communities that had "gotten away from them." Violent crime in these communities dropped drastically, as did calls for service, and the partnership between the San Leandro Police Department and members of community strengthened to unprecedented levels. This program began in San Leandro in July, 2008, and in February, 2011, we experienced ZERO arrests at any of our certified properties for the month.

This was the first time ever that there were 0 arrests at all certified multi-housing communities for a month in San Leandro. The success of this program must be credited to both hard working police employees and hard working members of our community.

**Scanning**

It's 2007. The local and national economies are down. Budgets are operating at a deficit. The City of San Leandro Budget has a built in structural deficit of over $2 Million. People are walking away from their foreclosed homes. The unemployment rate was growing to all time highs. Landlords were finding themselves in situations where the rental housing market was becoming much more competitive, and apartment managers were desperately strategizing to "just break even." All plans for capital improvements had been placed on hold, and the message from owners to managers was to fill the vacant units. There was a significant increase in "For Rent" signs, and most signs that cropped up also offered significant incentives like one month of free rent, or short term lease agreements (1 year or less). Managers scrambled to fill vacant units, and the emphasis on quantity vs. quality tenants was never more apparent. Tenant screening processes were streamlined, and an influx of problem tenants/families began moving into vacant apartments units.

There were blips on the radar screen that some problem area hot spots had begun to develop, but late 2007 or early 2008, critical mass had been reached, and the impact of general and violent crimes occurring within multi-housing communities in San Leandro was great. Police officers were spending a great deal more time at some of our multi-housing communities than we had ever spent time at in the past, and the frequency and severity of crimes was growing. These issues were impacting the quality of life not only of the residents living directly within these communities, but the surrounding residents as well as all the citizens we serve, because of the resources we were committing to the crime problems in the multi-housing communities.

Although in retrospect, the problem was apparent, this was like the frog in the boiling pot of water example. Beat cops had empirical knowledge that crime in these communities was on the

rise, and an after the fact statistical analysis reveals this was a problem, but life at the police department went on. Why wouldn't it? Despite the fact that robberies were up, crime in general was trending downward, so the impact felt by the multi-housing crime trend was somewhat neutralized by the general decline in part 1 crimes.

Most of the other problems facing the City at the time were internal. There had been significant turn over/employee reductions in other city departments (Finance, Public Works, etc.), and the budget woes all public agencies were facing loomed to interfere with problem solving thought processes. Like all public agencies, San Leandro was tasked with "doing more with less." It's hard to be innovative when your first focus is to survive, but that's when you need innovation more than ever. Enter Officer Kerri Kovach.

**Analysis**

Kerri Kovach was a Patrol Officer with an interest in applying for the Crime Prevention/Training Officer (CPTO) position within the department. Officer Kovach had a broad breadth of experience including dispatch experience, detective experience, recruiting experience, and some crime prevention experience. As she prepared to apply for the CPTO position, she heard about a program called "Crime Free Multi-Housing," and thought it was interesting and might work well in San Leandro. She met with other police agencies including members from the San Ramon, Fremont, and Fairfield Police Departments, and they described their overwhelming crime reduction that they had experienced as a result of implementing the Crime Free Multi-Housing Program. She did additional research and discovered the Crime Free Multi-Housing Program as a direct result of the U.S. Congress' Anti Drug, Anti Crime acts, and Hud vs. Pearlie Rucker. The Program strongly urges property managers to screen tenants and conduct background checks on them, as well as hold residents of their communities accountable. The premise also includes the belief that the landlord has a paramount duty to protect the health and safety of all their tenants from drugs and violent crime. It is a well documented fact that

letting a tenant move in that is involved in criminal activity (whether it be drugs, gangs, prostitution, etc.) will bring that type of criminal activity to the property.

As Officer Kovach continued researching this program, she began thinking about how it would work in San Leandro. She did some research and discovered that there were 138 apartment communities in San Leandro, and almost 40% of residents in San Leandro lived in some sort of multi-housing community. She also learned that over 300 agencies in California had implemented the Crime Free Multi Housing Program, and that it had been tested and unanimously upheld in the United States Supreme Court case of Hud vs. Rucker. As stated earlier, San Leandro was experiencing problems in our multi-housing communities, but there was no collective effort addressing problem solving strategies.

Officer Kovach had her interview for the Crime Prevention Officer position, and lost out to a senior officer. However, Officer Kovach spoke of Crime Free Multi-Housing in her interview. Her presentation of her ideas of implementing the Crime Free Multi-Housing Program in San Leandro were so innovative and well received, that the Lieutenant of the division convinced the Captain and Chief to create a full-time position in crime prevention to see if this program would have an impact.

Response

On July 1, 2008, Officer Kovach was transferred to her new position. From the ground up, and with the help from other agencies that had implemented the Crime Free Multi-Housing Program, she developed a plan. She met with Police Chief Ian Willis and the City Manager, Stephen Hollister to discuss the issues. She provided information on the many other agencies that had implemented the Crime Free Multi-Housing Program, and had the City Attorney review the program prior to implementation. Multi-housing communities were generating high numbers of calls for service, and when evaluating the possible implementation of this program, Officer Kovach continued to weigh factors such as the legality, community values, property values, potential effectiveness, costs, and practicality. Then she identified the most crime ridden

communities, and contacted the managers and/or owners of those properties. She got the City to purchase the necessary software ($995.00) to implement and track the program. Officer Kovach hand wrote the information for the first 20-30 communities she contacted, and networked with all San Leandro Patrol Officers, requesting that they identify problem multi-housing communities on their beats. She also asked the officers to email her with any activity they incurred in multi housing communities. As she contacted communities, all managers wanted their communities to be part of the program whether they had crime issues or not. Word spread like wild fire.

There were some difficulties, however. One of our businessmen, who had worked with multi-housing units for many years through a program called "RHO" felt threatened by the Police Department's ability and willingness to provide Crime Free Multi-Housing Services at no cost to property owners and managers. He openly resisted the efforts to implement this program, meeting with members of the City Council, and Police Chief, and voicing his concerns. Eventually, this businessman saw the greatness in the program, and changed his opinion, embracing the program today.

During the growth phase of implementation, one of our dispatchers, Michelle Ratto-Branchaud volunteered to enter the pertinent data into the Crime Free Multi-Housing Program database. She would enter the data during her lunch breaks from the Communications Center. Officer Kovach also worked with Computer Specialist Don Sowar, and our IS department to install the program in every laptop in every marked vehicle, so officers in the field would have real time information available to them at their fingertips. Managers' names, addresses, cell phone numbers, and property access codes were available. Histories of problems at different communities were available, whether manager lived on site or off site was available, and property owners' information was available. The ability to notify Officer Kovach of necessary follow-up action necessary was available. Officer Kovach also offered to train employees in this program, so they could help her, and train community managers. Officer Kovach also made

good use of the police department's sole college intern to assist with documenting property inspections photographically.

Crime Free Multi-Housing hinges on communication, certification, and training. Unlike many programs, communication was easy. Officer Kovach provided all with her cellular telephone number, and encouraged them to call her day or night. Managers provided their cellular numbers for 24 hour access as well. As for the certification and training, they go hand in hand. The program is divided into 3 phases, which Officer Kovach expanded in the San Leandro PD model to include additional training opportunities to multi-housing community members. In San Leandro, members of multi-housing communities are invited to attend CERT training offered in partnership with the Alameda County Fire Department. In that training, residents learn how to use a fire extinguisher and basic fire safety knowledge, how to conduct search and rescue patterns of a unit, floor or apartment building, how to remove injured or immobile victims, and how to control utilities.

Phase 1 is an 8 hour manager training course. The outline covers an overview of the program, resident screening, cleaning up properties, fair housing laws, gangs and narcotics, fire prevention, and a local attorney volunteers her time to talk about how to reduce premises liability and avoid law suits. It also provides the opportunity for managers to meet some of the officers that work their beats, as well as an opportunity for networking with other managers who may be facing many of the same issues. A sample training schedule is attached in Appendix A.

Phase 2 involves a survey of the property. Issues like graffiti removal, landscaping, lighting, locks, and removal of abandoned vehicles are addressed. A two page CPTED (Crime Prevention Through Environmental Design) survey is used, and owners and managers are made aware of many simple, cost-effective ways to improve their properties and mitigate premise liability. Additionally, many small changes can make their properties more attractive, and give the residents a greater sense of security. Photos of properties that passed their inspections, and

were "phase 2 certified" were posted on the city's web-site. Samples of the survey used for this phase are attached in Appendix B.

Phase 3 is the resident social, previously called the tenant social. The Crime Free Multi-Housing Program encourages using the words resident and community instead of tenant and complex. The resident social is an opportunity for all residents of the community to meet and interact with one another. It's also an opportunity to learn from the police officer and manager what the program is about, and what their responsibilities are as residents. Managers plan socials, and activities for the socials like live music, face painting, games, etc. After the program is explained to residents, they are asked to sign a Crime Free Lease Addendum. This is the backbone of the Crime Free Multi Housing Program. Samples of the Social Safety Request Form and a suggested Phase 3 meeting outline are attached in Appendix C.

The Crime Free Lease Addendum is an addendum to the resident's lease, which they sign agreeing to not participate in gangs, violence, drugs, or prostitution. The addendum states that if the resident is arrested for any of these things on or off the property, that they will be evicted. It also states there is no innocent resident and that residents are responsible for their guests. If one of their guests or co-residents is dealing drugs in the parking lot, the resident will be evicted. This has been tested in court, and has been upheld by the United States Supreme Court. Any resident who would balk at signing this addendum is probably already causing concern for the property manager, and other residents, but some may choose not to sign the form. If that occurs, the manager simply prepares a 30 or 60 day change of terms lease agreement, which gives the residents one or two months to agree to sign the crime free lease addendum or move out. A copy of the Crime Free Lease Addendum is attached in Appendix C.

Once certified, every Crime Free Multi-Housing Community must be recertified on an annual basis, which involves a re-inspection of the property and a resident social. In addition, our goal is to offer CERT training, presented in partnership with the Alameda County Fire Department, annually.

On August 20, 2008, the first Crime Free Multi-Housing Unit property in San Leandro was certified. This is a powerful program on two fronts. One, it has worked to tremendously lower the part one and violent crime rate in San Leandro, and two it has opened channels of communication between the Police Department and multi-housing unit managers. In fact, many of the managers who have been part of the program for any length of time are the most outspoken sales people for managers of communities that haven't yet joined.

**Assessment**

Besides a huge drop in crime at these communities, there are many stories which illustrate the power of partnership. Several of these stories are included here to emphasize empirical results as well as the quantitative results listed above.

In January, 2011, an Oakland Police Officer requested assistance in locating a robbery suspect. The suspect was involved in an armed robbery with two other suspects who were already in custody, and the third suspect had been at large for quite some time. Information was developed that led us to believe the suspect may have been visiting his mother in San Leandro. His mother lived in one of the communities that was in the certification process, where the manager and Officer Kovach had already established a good working relationship. Officer Kovach called the manager, who told her that the wanted subject had been gone for almost a year, but had returned recently to live with his mother. The manager told Officer Kovach that he wasn't at the apartment currently, but provided the apartment number, a description of the vehicle he was driving, where he parked the vehicle when he was at the apartment, and also told Officer Kovach that he would call Officer Kovach when the suspect was at his mother's. Over the next few days, San Leandro Police Officers patrol checked the area looking for the suspect's vehicle to no avail. After a few more days, the manager called Officer Kovach at approximately 10:20 p.m. and advised her that the suspect was at his mother's apartment. Officer Kovach

called members of the San Leandro Police Department's Patrol Tactical team, and 20 minutes later, the suspect was in custody for armed robbery without incident.

Another interesting story is the story of a manager that left her certified property in San Leandro to work at another community in San Jose, California (about 35 miles away). During the first two months of the manager's new job, she had suspicions about several of her residents. The San Jose Police Department didn't have the Crime Free Multi-Housing Program, so this particular manager didn't know who to call, except for Officer Kovach. She called Office Kovach and told her she had taken over for a manager who had been fired for embezzlement and fraud. She said that since she had been trained to observe and report suspicious activity, she felt she should call, but didn't know where to start. She told Officer Kovach that there were 2 middle eastern males who lived in separate apartments. The files for these residents were virtually empty. She said the file on one had one passport photo in it and that's all. She said the other file had a partially completed application. She received requests to confirm their residence because each was trying to rent in other communities. Neither of these two men had vehicles, and both paid their monthly rent with money orders. When she told the two men they would need to complete rental applications, and provide copies of their California ID's. They became uncooperative and would not comply with her request. She felt they were suspicious, and called Officer Kovach. Officer Kovach called the San Jose Police Department, and was referred to their Terrorism Division and spoke with one of their team members. Officer Kovach provided the information she had received from the manager to the Terrorist Team Member. Within 30 minutes the team was on the phone to the manager, and they were setting up a stakeout for that evening. It was discovered that these two men had overstay issues on their Visas, and the information was turned over to ICE.

In February of this year (2011) for the first time since the inception of this program, there were ZERO arrests at any of the 18 fully certified properties. A monthly assessment for calls for service, reports, and arrests is generated each month by Officer Kovach, and distributed to the

appropriate law enforcement professionals. This software allows us to do short term as well as long term analysis of trends and adjust our responses accordingly. One of the trends we noticed over the life of the program is that although arrests have gone down significantly, calls for service have only gone down slightly. However, it is significant to note that the types of calls for service are much more aligned with typical "neighborhood type" calls for service as opposed to the types of calls for service we received before implementing the program, which tended to be more aligned with violence. Also, the types of calls for service we receive at our certified properties tend to reflect an increase in trust and communication between the San Leandro Police Department and the constituents we serve. This realignment of calls for service has afforded our beat officers to focus more time and attention to proactive patrolling of their assigned areas, and has greatly improved the quality of life for not only the residents in the multi-housing communities, but for all residents in our city.

As a result of the implementation and development of this program, we have become much more strongly positioned to develop relationships with our business community. We applied for and received COPS CHRP Grant funding to avoid discontinuing our Crime Free Multi-Housing program. We have learned the value of this program and its philosophy, and our experience has spurred us to look to commit a full-time police officer position to initiate and develop a Crime Free Business program. We are currently in the process of applying for another COPS CHRP Grant to enable us to do this. This is the only thing we've developed as an answer to how to make our Crime Free Multi-Housing Program more effective.

With the implementation of our Crime Free Multi-Housing Program, there was a concern about displacement, however, had numerous contacts with other agencies about our intent and the program, and offered all local agencies any support they could use in implementing the program at their agencies.

Since our implementation, and partly possibly due displacement issues, surrounding agencies such as Pleasanton PD, Hayward PD, Union City PD, Dublin Police Services, and Oakland PD either have or are implementing the Crime Free Multi Housing Program. This is a program that truly emphasizes partnerships and accountability, and has been so successful, we are actively seeking additional funding to implement a Crime Free Business Program in our Community to cut the crime rate even further.

Key Project Members: Officer Kerri Kovach, Sergeant Luis Torres, Captain Pete Ballew

Project Contact: Captain Pete Ballew

SLPD, 901 East 14th Street

San Leandro, California 94577

(510) 577-3249--Office

(510) 577-3275—Fax

pballew@sanleandro.org

# APPENDICES 

Appendix A:
A-1 Invitation flyer
A-2 Phase 1 training schedule

## Appendix B:

B-1 Sample with photos of CFMH Certified properties
B-2 Before photo--15300 blk. Tropic Ct.
B-3 After photo--15300 blk. Tropic Ct.
B-4 Photos of parking area of certified property
B-5 Phase 2 CPTED Certification form

## Appendix C:

C-1 Flyer for Resident Social
C-2 Phase 3 meeting outline
C-3 Safety Social Request Form (certification/recertification)
C-4 Crime Free Lease Addendum
C-5 Confirmation of Arrest Form
C-6 Surrender of Possession Form
C-7 Specialized training--CERT Invite
C-8 CERT training outline
C-9 Photos of CERT Training for CFMH residents

## Appendix D:

D-1 Mgrs. Networking Meeting Flyer

## Appendix E:

E-1 Photo National Night Out

No Appendix F:

## Appendix G:

G-1 List of Participating and Certified Properties
G-2 Before and After Statistics for 3 Properties
G-3 Separate single page property profile

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# San Leandro Crime Free Multi-Housing Program

## Appendix A

### Invitation Flyer

### Phase I Training Schedule

![img-3.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-3.jpeg)

Rental properties present a unique challenge for law enforcement. The typical Neighborhood Watch approach to residents in single family homes is not easily adapted to rental communities. In single family homes, owners generally have a large cash investment in the purchase of their home. This motivates owners to a greater concern about crime in their neighborhoods. With rising crime rates come lower property values.

An owner of a single family home might also be looking at a long term of residency. Typically, homeowners have a thirty-year mortgage for their property. Home is where they come each day and perhaps raises a family. There tends to be a lot of pride and ownership of their property. When crime problems begin to appear, owners are very likely to organize Neighborhood Watch activities to protect the long-term interests of their families.

In rental properties, the communities tend to be much more transient. Most often, residents sign a six-month, nine-month, or a twelve-month lease for a rental property. In many cases, owners don't even require leases, and residency is based on a month-to-month agreement. This allows for an occupant to move very easily if they feel crime has reached a level they will not tolerate. It is easier to move away from crime than to confront it.

The police have historically fought a losing battle with Neighborhood Watch in multi-family rental properties. In 1992, the City of Mesa in Arizona was faced with a difficult decision. To no longer offer Neighborhood Watch training in rental properties, or to develop a new concept for crime prevention in the rental communities.

The result was the CRIME FREE MULTI-HOUSING PROGRAM implemented by Mesa, Arizona in July of 1992. This bold, new program had no precedent.

The program's concept was to take a multi-faceted approach to crime prevention. A unique coalition of police, property managers, property owners and residents of rental properties, the program was to be an on-going program with a three (3) phase approach to address all of the opportunities of crime in rental property.

The program was designed to include a certification process, never before offered by a police department. The incentives of police issued signs, certificates, and advertising privileges provided immediate interest in the program.

The development of the Crime Free Lease Addendum proved to be the backbone of the CRIME FREE MULTI-HOUSING PROGRAM. This addendum to the lease agreement lists specific criminal acts that, if committed on, or off, the property, will result in the immediate termination of the resident's lease.

The CRIME FREE MULTI-HOUSING PROGRAM achieved almost instant success. In rental properties with the highest crime rates, the immediate results showed up to a 90% reduction in police calls for service. Even in the best properties reductions of 15% to 20% were not uncommon.

The CRIME FREE MULTI-HOUSING PROGRAM began to spread nationally after the first year, and internationally after the second year. The CRIME FREE MULTI-HOUSING PROGRAM has been a success all across the United States and Canada.

In the Summer of 2008, the San Leandro Police Department decided to implement the Crime Free Multi-Housing program for our 100 + Apartment Communities in San Leandro which will reach out to approximately 30,000 residents, nearly 1/3 of San Leandro's population. For any questions, do not hesitate to contact:

Officer Kerri Kovach #251
San Leandro Police Department
Crime Free Coordinator
(510)577-3252 Desk
(510)421-7875 Blackberry

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# San Leandro Police Department Crime Free Multi-Housing Phase I Training Schedule May 14, 2009

|  8:00 a.m. | Sign in/Welcome/Introductions | Officer Kerri Kovach
San Leandro Police Department  |
| --- | --- | --- |
|  8:30 a.m. | Crime Free Multi-Housing Overview | Officer Kerri Kovach
San Leandro Police Department  |
|  9:45 a.m. | Break |   |
|  10:00 a.m. | Fair Housing-HACA | Mary Rizzo-Shuman  |
|  11:00 a.m. | Screening/Background Checks | Jane Creason, Attorney at Law
Kimball, Tirey & St. John, LLP  |
|  12:00 p.m. | Lunch |   |
|  1:30 p.m. | Premises Liability | Jane Creason, Attorney at Law
Kimball, Tirey & St. John, LLP  |
|  2:00 p.m. | Phase II - CPTED
Phase III-Resident Social | Officer Kerri Kovach
San Leandro Police Department  |
|  2:30 p.m. | Gangs/Narcotics | Corporal Lance Santiago
San Ramon Police Department  |
|  4:00 p.m. | Fire Safety | Scott McMillan, ALCO FD
Deputy Fire Marshall  |
|  5:00 p.m. | Questions | Officer Kerri Kovach
San Leandro Police Department  |

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# San Leandro Crime Free Multi-Housing Program

## Appendix B

- Sample with photos of CFMH Certified Properties
- Before Photo of Property
- After Photo of Property
- Photos of Parking Area of Certified Property
- Phase II CPTED Certification Form

# San Leandro Police Department 

## Crime Free Multi-Housing Program Certified Properties

![img-10.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-10.jpeg)
![img-11.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-11.jpeg)

## LAS PALMAS APARTMENTS

15370 \& 15375 TROPIC COURT
SAN LEANDRO, CA 94579
(510) $357-6397$

## THE SURF APARTMENTS

15320 TROPIC COURT
SAN LEANDRO, CA 94579
(510) $357-6397$
![img-12.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-12.jpeg)

## CASA VERDE APARTMENTS

2398 E. $14^{\text {TH }}$ STREET
SAN LEANDRO, CA 94578
(510) $357-8251$

## THE REGENCY APARTMENTS

156 ESTABROOK STREET
SAN LEANDRO, CA 94578
(510) $357-3294$
![img-13.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-13.jpeg)

FOR MORE INFORMATION ON THE CRIME FREE MULTIHOUSING PROGRAM AND OTHER CRIME PREVENTION PROGRAMS, PLEASE CONTACT OFFICERS KERRI KOVACH (510-577-3252/kkovach@ci.san-leandro.ca.us) OR TIM DEGRANO (510-577-3248/tdegrano@ci.san-leandro.ca.us).
![img-14.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-14.jpeg)

![img-15.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-15.jpeg)
$\square$

![img-16.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-16.jpeg)

B-3

\begin{aligned}
& \text { B-4 }
\end{aligned}

![img-17.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-17.jpeg)
$1$

2/17/2008

SAN LEANDRO PC CE DEPARTMENT 17:32 PM

PAGE 2

CPTED Inspection Report (Page #1)

Property Name :

|  Inspection Title | Inspected By | Start Date | Check Back Date | Finish Date | Meeting Date | Next Renewal Date  |
| --- | --- | --- | --- | --- | --- | --- |
|  2008 Inspection | Kerri |  |  |  |  |   |

|  Category | Inspection Item | Comments  |
| --- | --- | --- |
|  Doors | Deadbolts 1" Throw Bolt |   |
|  Doors | Strike Plates |   |
|  Doors | Screws 3" |   |
|  Doors | Eye Viewer/Deep hole |   |
|  Doors | Sliding Doors |   |
|  Doors | Hinges pinned |   |
|  Doors | Sliding doors secondary lock |   |
|  Windows | Locks |   |
|  Windows | Secondary locks |   |
|  Landscaping | Perimeter bushes |   |
|  Landscaping | Perimeter/Trees |   |
|  Landscaping | Common area bushes |   |
|  Landscaping | Common area trees |   |
|  Landscaping | Around walkpaths |   |
|  Landscaping | Around lights |   |
|  Landscaping | Around unit windows |   |
|  Trash Areas | Lights in area |   |
|  Trash Areas | Secured |   |
|  Laundry Rooms | Self closing doors |   |
|  Laundry Rooms | Self locking doors |   |
|  Laundry Rooms | Lighting |   |
|  Laundry Rooms | Window in door/wall |   |
|  Laundry Rooms | Money collected daily or money card |   |
|  Laundry Rooms | Screen on window |   |
|  Laundry Rooms | Cleanliness of facility |   |
|  Lighting | Perimeter/Easements/Alleyways |   |
|  Lighting | Parking Lots/Carports |   |
|  Lighting | Recreation/ Common Areas |   |
|  Lighting | Swimming Pool |   |
|  Lighting | Unit Entrances |   |
|  Lighting | Stairwells/Hallways |   |
|  Lighting | Lighting on building |   |
|  Lighting | Property address posted |   |
|  Lighting | Building numbers posted |   |
|  Pool Area | Posted Rules |   |
|  Pool Area | Pool depth marked |   |

Printed by EasyTracking™ Software ©1996-2008 from Dynamic Design Software Free Software Support at www.cnmefreesoftware.com or (800)993-9626

# CPTED Inspection Report (Page #2)

## Property Name

|  Inspection Title | Inspected By | Start Date | Check Back Date | Finish Date | Meeting Date | Next Renewal Date  |
| --- | --- | --- | --- | --- | --- | --- |
|  2008 Inspection | Kerri |  |  |  |  |   |

|  Category | Inspection Item | Comments | Required | Done | Done Date  |
| --- | --- | --- | --- | --- | --- |
|  Pool Area | Fences/ gates/ locks |  |  |  |   |
|  Pool Area | Lighting |  |  |  |   |
|  Miscellaneous | Certificates Posted |  |  |  |   |
|  Miscellaneous | Using Crime Free Addendum |  |  |  |   |
|  Miscellaneous | Is there an on-site manager? |  |  |  |   |
|  Miscellaneous | Staff Training |  |  |  |   |
|  Miscellaneous | Screening procedures in place |  |  |  |   |
|  Miscellaneous | Criminal background checks |  |  |  |   |
|  Miscellaneous | No GRAFFIT! |  |  |  |   |

Printed by EasyTracking™ Software ©1996-2008 from Dynamic Design Software. Free Software Support at www.cntnetnews@tware.com or (800)993-9626

![img-18.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-18.jpeg)

![img-19.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-19.jpeg)

![img-20.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-20.jpeg)

# **Appendix C**

## **Flyer for Resident Social**

## **Phase 3 Meeting Outline**

- **Safety Social Request Form (Certification/Re-certification)**
- **Crime Free Lease Addendum**
- **Confirmation of Arrest Form**
- **Surrender of Possession Form**
- **Specialized Training—CERT Invite**
- **CERT Training Outline**

## **Photos of CERT Training for CFMH Residents**

![img-21.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-21.jpeg)

# A Resident Crime Prevention Social 

## A Resident Crime Prevention Social

## Come learn about the

San Leandro Crime Free
Multi-Housing
Program and easy crime
prevention tips!
Food and non-alcoholic bev-
erages provided

## What is it?

A CHANCE FOR YOU TO GET TO KNOW YOUR NEIGHBORS AND LEARN CRIME PREVENTION TIPS TO KEEP YOU SAFE.

When? Tuesday
April12th, 2011
6:00 p.m. - 6:30p.m.
Where? Community Room

# Phase III -Safety Social 

- Crime Free Multi-Housing Program overview
- Tenant responsibility
- Personal safety tips
- When to call the police
- Being proactive
- Residents' concerns
- Management's concerns

# Safety Social Request Form 

First Safety Social ..... $\square$
Name of Property Date: $\qquad$
Address of Property
Phone: $\qquad$
Manager's Name: $\qquad$ FAX \#: $\qquad$
Time Food Will Be Served: $\qquad$ Time for Police Presentation: $\qquad$
Will the event be held outdoors? If your safety social is held outdoors, please have an extension cord ready for us in the designated area.

Outdoors: $\square$ YES $\square$ NO Exterior cord will be provided: $\square$ YES $\square$ NO
Did the manager attend the 8 -hour seminar (Phase I) with in the past two years? $\square$ YES $\square$ NO
Did the maintenance supervisor attend the 8 -hour seminar within the past two years? $\square$ YES $\square$ NO
Did the leasing staff attend the 8 -hour seminar within the past two years? $\square$ YES $\square$ NO
Did you complete Phase I and II? (Phases must be done in order to host a social) $\square$ YES $\square$ NO

## Safety Social Requirements

- We require that Food must be served for this event. (Such as: sub sandwiches, pizza, chicken, etc.)
- Serve Non-Alcoholic Beverages.
- We suggest incentives to draw more people out, such as these examples:
a) Door Prizes
b) Disc Jockey
c) Drawings
d) A Clown
e) Entertainment
- Notify residents of this event by newsletter, sending a flyer a week before the event and another reminder the morning of the event.

Please complete and FAX this form back to:
Officer Kerri Kovach, Coordinator
Crime Free Multi-Housing Program
(510)577-3275 fax
(This form must be received in our office in order to schedule this event.)

# CRIME FREE LEASE ADDENDUM

As part of the consideration for lease of the dwelling unit identified in the lease, Resident agrees as follows:

1. Resident whether on or off of the property; and Resident's Occupant's guests and invitees, are prohibited from:

   a. Engaging in any criminal activity, including drug-related criminal activity, on or off the said premises. Drug-related criminal activity shall mean the illegal manufacture, sale, distribution, use, possession, and possession with intent to manufacture, sell, distribute, or use of an illegal or controlled substance (as defined in Section 102 of the Controlled Substance Act [21 U.S.C. 802]).

   b. Engaging in any act intended to facilitate criminal activity or permitting the dwelling unit to be used for criminal activity.

   c. Engaging in the unlawful manufacturing, selling, using (being under the influence of), storing, keeping or giving of an illegal or controlled substance as defined in Health and Safety Code 11350, 11351, 11377, 11378, 11550, and 11379.6, at any locations, whether on or off the dwelling unit premises.

   d. Engaging in any illegal activity, including, but not limited to: prostitution as defined in Penal Code 647(b); criminal street gang activity as defined in Penal Code 186.22 et seq.; threatening or intimidating as prohibited in Penal Code 422; assault and battery as prohibited in Penal Code 240/242; including but not limited to the unlawful discharge of a firearm as prohibited in Penal Code 245; burglary as prohibited in Penal Code 459; possession of stolen property as prohibited by Penal Code 496; sexual offenses as prohibited in Penal Code 269 and 288, on or off the dwelling unit premises, or any breach of the lease agreement that otherwise jeopardizes the health, safety, and welfare of the landlord, his agent, or other tenant, or involving imminent or actual serious property damage, as defined in California Civil Code.

2. **VIOLATION OF ANY OF THE ABOVE PROVISIONS SHALL BE A MATERIAL AND IRREPARABLE VIOLATION OF THE LEASE AND GOOD CAUSE FOR IMMEDIATE TERMINATION OF TENANCY.** A single violation of any of the provisions of this addendum shall be deemed a serious, material, and irreparable non-compliance. It is understood that a single violation shall be good cause for immediate termination of the lease. Proof of such a violation shall not require a criminal conviction, but shall only require a preponderance of the evidence.

3. Resident hereby authorizes property management/owner to use police-generated reports against Resident for any such violation as reliable direct evidence, and/or as business records as a hearsay exception, in all eviction hearings.

4. In case of conflict between the provisions of this addendum and any provisions of the lease, the provisions of this addendum shall govern.

5. Resident also agrees to be responsible for the actions of Resident's occupants, Resident's guests and invitees, and Resident's occupant's guests and invitees, regardless of whether Resident knew or should have known about any such actions. A guest or invitee shall be anyone who Resident or Resident's occupant gives access to or allows on the premises or in the rental unit.

6. This Lease Addendum is incorporated into the lease or renewal thereof, executed or renewed at any time between Landlord/Manager and Resident/Lessee.

Resident's Signature ______________________________ Date ___________

Resident's Signature ______________________________ Date ___________

Property Manager's Signature/Property Name ______________________________ Date ___________

Page C-4

# San Leandro 

## Police Department

Sandra R. Spagnoli, Chief of Police

## CONFIRMATION OF ARREST

Report Number: 11-XXXXX
A report has been filed with the San Leandro Police Department. In accordance with Section 6254(f)(1) of the Government Code, the following information is provided concerning this report.

Date of Report: XX/XX/XX Time of Report: XX:XX am/pm Type of Report: Arrest
Date/Time of Booking XX/XX/XX XX:XX am/pm Amount of Bail Set:
Time and Manner of Release: Booked/Released

Brief description of factual circumstances surrounding incident/arrest: At the listed time, officers responded to XXXX Apartments, XXX XXXXX Avenue, \#115, to investigate a vandalism that occurred off of the property. Upon arrival, they contacted tenant (AR)Doe, John. He admitted to the vandalism and was arrested and transported to the San Leandro City Jail for booking.

Arrested: Yes
Probation/Parole: No
Charges: 594 P.C. Vandalism
Arrestee: Doe, John Date of Birth: XX/XX/XX
Address: XXXXX Avenue., \#115, San Leandro California 945XX
Race: $\qquad$ Sex: $\qquad$ Height: $\qquad$ Weight: $\qquad$ Hair: $\qquad$ Eyes: $\qquad$
Copies of police reports, other than traffic collisions, are only available by Subpoena Duces Tecum.

Chief of Police
By: Officer K. Kovach \#251
Date: XX/XX/XX
Information Released to: Manager Whoever, XXXX Apartments
Released by: Officer K. Kovach \#251

# SURRENDER OF POSSESSION

IT IS HEREBY STIPULATED, by and between the parties hereto through Landlord,

(hereinafter "Landlord") and Tenant(s)

(hereinafter "Tenant") that disposition of the tenancy pertaining to the premises located at

(hereinafter "The Subject Premises"), be resolved as follows:

1. Tenant hereby makes this written offer to surrender possession of The Subject Premises on or before 11:59 p.m. on

   Tenant further agrees to remove all other individuals or occupants of The Subject Premises on or before 11:59 p.m. on

   An unlawful detainer shall be filed on

   before 11:59 p.m. on

   The parties intend this document to constitute Tenant's written notice to vacate The Subject Premises as contemplated in Cal. Code Civ. Proc. §1161(5).

2. Upon Tenant's surrender of possession of The Subject Premises as specified above, Landlord shall return Tenant's security deposit, totaling $__________, to Tenant as specified in Cal. Code Civ. Proc. §1950.5. Upon Tenant's surrender of possession as stated in Paragraph 1, above, Tenant agrees to provide Landlord an accurate forwarding address, to which Landlord will direct the security deposit disposition.

3. The parties reserve all remaining rights, remedies, claims, or causes of action.

4. Provided Tenant timely complies with the requirements hereof, nothing contained herein shall be deemed to adversely reflect on Tenant's credit or character. Landlord shall give a neutral rental recommendation to prospective landlords. Should any other individual or entity inquire about Tenant's tenancy at The Subject Premises, Landlord agrees to provide only the dates of occupancy and Tenant's contracted rental rate.

5. It is further stipulated that facsimile signatures shall be deemed originals per California Rules of Court, Rule 2.305(d), and that this agreement may be executed in counterparts as circumstances require, and shall be deemed fully enforceable upon execution of all parties hereto.

IT IS SO STIPULATED.

DATED:

By: Tenant

Page 1 of 2 C-6

LANDLORD HEREBY ACCEPTS TENANT'S WRITTEN OFFER TO SURRENDER POSSESSION OF THE SUBJECT PREMISES.

DATED: $\qquad$
By:
Landlord
By:
Authorized Agent for Landlord

# ARE YOU READY?

**Wednesday, March 30th, 2011 – Main Library (500 Estudillo) 5:30-5:30 p.m.**

![img-22.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-22.jpeg)

![img-23.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-23.jpeg)

*Explosion*  
*Earthquake*  
*Tsunami*

## SPECIALIZED TRAINING SPECIFICALLY FOR APARTMENT COMMUNITIES

### EMERGENCY PREPAREDNESS and CERT TRAINING (COMMUNITY EMERGENCY RESPONSE TRAINING)

Open to Apartment Community Owners, Managers, Leasing Agents, Maintenance AND Residents. All are encouraged to attend.

**4 HOUR WORKSHOP-LEARNING SURVIVAL TOOLS**

![img-24.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-24.jpeg)

## HOSTED BY:

![img-25.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-25.jpeg)

**ALAMEDA COUNTY FIRE DEPARTMENT** - Map Your Neighborhood Coordinator

**Ken Hayes**

**ALAMEDA COUNTY FIRE DEPARTMENT** - CERT Coordinator

**Gustavo Trejo**

**SAN LEANDRO POLICE DEPARTMENT CRIME FREE MULTI-HOUSING COORDINATOR**

**OFFICER KERRI KOVACH**

# Emergency Preparedness Training (Earthquake)

Apartment Managers, Property Owners and Residents - Modified CERT Training

## Introduction:

Disasters are events that can strike anywhere, at any time and overwhelm the normal emergency response system. Knowing several simple skills can help mitigate the damage that may occur after an earthquake.

- **Time Frame:** 3 hours
- **Level of Instruction:** Level 1 (beginners)
- **Authority:** Alameda County Fire Department, CERT Program

## Behavioral Objective

The student will be able to demonstrate the following skills:

- How to use a fire extinguisher and basic fire safety knowledge
- How to conduct search and rescue patterns of a unit, floor, or apartment building
- How to remove injured or immobile victims
- How to control utilities

### Standard:
To demonstrate or describe the above behavior at an awareness level

### Materials Needed:
- Computer with MS PowerPoint, Projector, or presentation screen for PowerPoint presentation, speakers, sign-in sheet, refreshments
- Gas Shutoff meter
- Search and Rescue Exercise Paper
- E-Bullex or other fire extinguisher training device

## Summary:

Any event that overwhelms the Emergency Response System leaves the general public at risk. The better prepared they are to take care of themselves before, during, and after a disaster, will minimize the damage and discomfort they face while on the road to recovery.

## References:
California Volunteers CERT Member Manual

# Training Exercise

![img-26.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-26.jpeg)

![img-27.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-27.jpeg)

![img-28.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-28.jpeg)

![img-29.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-29.jpeg)

# San Leandro Crime Free Multi-Housing Program

## Appendix D

Manager’s Networking Meeting Flyer

# SAN LEANDRO

## Crime Free Multi-Housing Program

### IT'S TIME AGAIN TO NETWORK!! ALL SAN LEANDRO APARTMENT MANAGERS NETWORKING MEETING

**Wednesday, March 9th, 2011**

6:30pm-8:30pm SLPD "Classroom"

San Leandro Police Dept.

901 E. 14th Street, San Leandro, CA 94577

Mark your calendars for our 3rd San Leandro Apartment Manager's Networking Meeting. Network with your fellow San Leandro Apartment Managers and Crime Free Coordinator – Me!

(Refreshments provided)

### Keeping Illegal Activity Out of Rental Property

![img-30.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-30.jpeg)

- Sandra Spagnoli
- Chief of Police

- Kerri Kovach
- Program Coordinator

![img-31.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-31.jpeg)

**San Leandro Police Department**

![img-32.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-32.jpeg)

# San Leandro Crime Free Multi-Housing Program 

## Appendix E

## Photo of National Night Out

![img-33.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-33.jpeg)
$\mathrm{E}-1$

![img-34.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-34.jpeg)

![img-35.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-35.jpeg)

![img-36.jpeg](https://popdatasets.blob.core.windows.net/popdatasetmdimgs/11-08/img-36.jpeg)

# San Leandro Crime Free Multi-Housing Program

# Appendix G

## List of Certified Properties

### Statistics of 3 Properties Before and After Certification

### Separate Single Page Property Profile

# List of Participating and Certified Properties

## List of All Properties (Page #1)

|  Area: SAN LEANDRO |  |  |  |  |  |  |   |
| --- | --- | --- | --- | --- | --- | --- | --- |
|  Property Name | Street Address | # Units | # Signs | Mgr First | Mgr Last Name | Mgr Ph Type | Manager Phone  |
|  100 Thornton Apartments | 100 Thornton Street | 27 |  | Francis |  |  |   |
|  1198 Jefferson Avenue | 1198 Jefferson Avenue | 20 |  | Linda | DeNarde | Office | (510)967-968  |
|  121/123/125 Preda "El Preda" Ap | 121/123/125 Preda | 26 | 1 | Miriam | Guerrero | Office | (510)568-250  |
|  1251 141st Street Apartments | 1251 141st Street | 5 |  | CWP | No On Site Mgr | Office | (510)352-64-0  |
|  1257 & 1259 147th Avenue (2 unit) | 1257 & 1259 147th Avenue | 2 |  |  | no on-site mgr |  |   |
|  1293 141st Avenue | 1293 141st Avenue | 5 |  | Linda | Sanchez | Office | (510)357-52-0  |
|  1417 Pacific Avenue | 1417 Pacific Avenue | 9 |  | Karen | Bergendahl (pre) | Office | (510)352-02-0  |
|  150 Haas Avenue (Apartments) | 150 Haas Avenue | 50 |  | Suzie | Florez | Office | (510)568-87-0  |
|  1648 Pacific Avenue | 1648 Pacific Avenue | 4 |  |  | No On Site Man |  |   |
|  1648 Pacific Avenue | 1648 Pacific Avenue (4 units) | 4 |  |  | No On Site Man |  |   |
|  1652 Pacific Avenue | 1652 Pacific Avenue | 4 |  |  | No On Site Man |  |   |
|  184 Callan Avenue (Apartments) | 184 Callan Avenue | 42 |  | Carol | Liley | Office | (510)351-72-0  |
|  206 Chumalia Street | 206 Chumalia Street | 32 |  | Marc | Provecchio | Office | (510)483-47-0  |
|  2181 E. 14th Street | 2181 E. 14th Street | 20 | 1 | Chanel | Trade | Office | (510)614-62-0  |
|  2199 Bancroft Avenue (Apartment) | 2199 Bancroft Avenue | 87 |  | Michelle | Pannell | Office | (510)483-55-0  |
|  236 Haas Avenue Apartments | 236 Haas Avenue | 12 | 1 | no mgr on | Jim & Bob Vass | Home | (510)887-92-0  |
|  281 Haas Avenue | 281 Haas Avenue | 12 |  | Mike | Sarikakis (not) | Cell | (415)850-22-0  |
|  44 Winks | 14444 E. 14th Street | 32 |  | Alma | Martinez | Office | (510)352-77-0  |
|  477 Bancroft Avenue (445-453) | 477 Bancroft Avenue | 19 |  |  |  |  |   |
|  483 Joaquin | 483 Joaquin | 5 |  |  | no on site mgr |  |   |
|  511 Bancroft Avenue (Apartments) | 511 Bancroft Avenue | 5 |  |  | no on site mgr | Office | (510)733-16-0  |
|  519 Bancroft Avenue (Apartments) | 519 Bancroft Avenue | 5 |  |  | no on site mgr |  |   |
|  525 Bancroft Avenue (Apartments) | 525 Bancroft Avenue | 16 |  | Sunday | Ona | Cell | (510)258-48-0  |
|  540 Callan Avenue (Apartments) | 540 Callan Avenue | 54 |  | Sally | Edinger | Office | (510)483-65-0  |
|  562 Bancroft Avenue | 562 Bancroft Avenue | 16 |  | James & L. | Martinez | Office | (510)635-75-0  |
|  80 Castro | 80 Castro Street | 26 |  | Macy | Rodriguez | Cell | (510)919-82-0  |
|  667 Coburn Court | 667 Coburn Court | 4 |  | Linda | Sanchez | Fax | (510)352-77-0  |
|  950 Juana | 950 Juana Avenue | 15 |  | Private Owl | No On-Site Man | Home | (510)682-59-0  |
|  Alto Apartments | 1268 143rd Avenue | 28 |  | Jeff | Campbell | Office | (510)614-32-0  |
|  Balcourt Apartments | 14822 E. 14th Street | 40 |  | Gilbert | Villapa | Office | (510)483-25-0  |
|  Bancroft Towers | 13475 Bancroft Avenue | 41 |  | Gregory | Johnson | Office | (510)352-45-0  |
|  Bel Mark Apartments | 1675 Hays Street | 66 |  | Jessica | Cruz (and husb) | Office | (510)352-85-0  |
|  Bel-Air Apartments | 15111 Washington Avenue | 36 | 2 | Mick & Chr. | Rogers | Office | (510)357-56-0  |
|  Belle Apartments (851-901 143rd) | 851-901 143rd Avenue | 42 |  | Linda | Sanchez | Fax | (510)352-77-0  |
|  Cabot Bay Apartments | 13730 E. 14th Street | 93 |  | Melinda | Cabrera | Office | (510)357-11-0  |
|  Cabot Bay Apartments (13495 Ba) | 13495 Bancroft Avenue |  |  | Melinda | Cabrera | Cell | (510)938-07-0  |
|  Casa Verde Apartments | 2398 E. 14th Street | 65 | 1 | Tasha | Hamilton | Office | (510)357-88-0  |
|  Chateau Manor | 724 Lewelling Blvd. | 146 |  | Freddy | Ortiz | Cell | (510)417-18-0  |
|  Colonial Gardens (owned) | 1459 136th Street | 62 |  | Maureen | Moran (HOA Pr) | Cell | (510)706-02-0  |
|  Creekside Apartments | 424 Callan Avenue | 80 |  | Radu & | Iullanna Zabalo | Office | (510)357-88-0  |
|  Delta(-Belle) Apartments | 1150 143rd Avenue | 39 |  | Linda | Sanchez | Office | (510)357-56-0  |
|  Doolittle Apartments |  |  |  | Yairne |  | Office | (510)585-01-0  |
|  Eden Lodge | 400 Springlake Drive | 140 | 2 | Donna | Hoover (last da) | Cell | (408)607-72-0  |
|  Eden Roc | 14665 Washington Avenue | 82 |  | Dave | Freeland | Office | (510)483-32-0  |
|  Estabrook Apartments | 348 Estabrook Street | 38 |  | Krystle | Munoz | Home | (510)357-64-0  |
|  Estudillo Gardens | 499 Estudillo Avenue | 27 |  |  | individually own |  |   |
|  Fuller Gardens | 2390 E. 14th Street | 16 |  | John | Hartsinek | Office | (510)618-15-0  |
|  Fuller Lodge | 2141 Bancroft Avenue | 26 |  | LaCisha | Ialah | Office | (510)618-15-0  |
|  Gateway Apartments (902 Davis | 902 Davis Street | 236 |  | Michelle | vonDessauer (a) | Cell | (925)519-01-0  |
|  Grand Apartments | 1688-1712 Grand Avenue | 13 |  |  | No OnSite Man |  |   |
|  Hale Apartments (6 Bldgs) | 560/566/572 Estudillo Ave. | 24 | 4 | Louie | Rubio | Office | (510)352-38-0  |
|  Hideaway Apts. (85 & 77) | 77 & 85 Estabrook Street | 180 |  | Type & Jill | Troche | Cell | (510)825-85-0  |
|  Holiday Garden Apartments | 15325 Tropic Court | 46 |  | Maria | Rangel | Office | (510)352-52-0  |
|  Lakeside Village | 4170 Springlake Drive | 840 | 5 | Tammy | Johnson (Regio) | Office | (510)352-52-0  |
|  Las Palmas Apartments | 15370 Tropic Court | 45 | 1 | Marybel | Bey | Cell | (510)689-71-0  |
|  Las Palmas Apartments (15375) | 15375 Tropic Court | 45 | 1 | Marybel | Bey | Office | (510)357-56-0  |
|  Marina Apartments (2265) | 2265 Marina Blvd. | 24 |  | Chari | Evangelista | Office | (510)351-75-0  |
|  Marina Blvd. Apartments (2601) | 2601 Marina Blvd. | 12 |  | CWP | no on site mgr | Office | (510)352-64-0  |
|  Marina Breeze | 13931 Doolittle Drive | 82 |  | Kay | Hope | Office | (510)352-85-0  |
|  Marina Plaza Apartments | 2777 Marina Blvd. | 36 |  | David | Stelchek | Office | (510)352-45-0  |

# List of All Properties (Page #2)

|  Area: SAN LEANDRO | Beat: All Beats | Type: Multi-Housing | Status: All Statuses  |
| --- | --- | --- | --- |
|  Property Name | Street Address | # Units | # Signs  |
|  Mission Bay | 15333 Wicks Blvd. |  |   |
|  Mission Belt Apartments | 112 Garcia Avenue | 25 |   |
|  Nugent Square Home Owner'Ass | 1550 Bancroft Avenue (Indiv. Own) |  |   |
|  Onstads Manor | 1812 Washington Avenue | 62 | 3  |
|  Pacific Apartments (1355 - 1275& | 1355 Pacific Avenue | 58 |   |
|  Pacific Plaza | 1400 Carpentier | 164 |   |
|  Pacific West Apartments | 1399 Pacific Avenue | 58 |   |
|  Parklane Apartments | 14365 Bancroft Avenue | 61 |   |
|  Parkside Commons | 900 143rd Avenue | 300 | 1  |
|  Redwood West Apartments | 1085 143rd Avenue | 20 |   |
|  San Leandro Racquet Club | 2600 San Leandro Blvd. | 254 |   |
|  Seventy Harlan | 70 Harlan Avenue | 69 | 2  |
|  St. Moritz Garden Apartments | 14744 Washington Avenue | 147 | 2  |
|  Stoakes Apartments | 123 Stoakes Avenue | 22 | 1  |
|  Summerhill Terrace Apartments | 15267 Hesperian Blvd. | 102 |   |
|  Terrace Garden | 14700 Washington Avenue | 77 |   |
|  The Regency | 156 Estabrook Street | 29 | 2  |
|  The Surf Apartments | 15320 Tropic Court | 46 | 1  |
|  The Willows Townhomes | 700 Fargo Avenue | 89 | 3  |
|  Woodchase Apts. (13 Bldgs.) | 2795 San Leandro Blvd. (13 Bldgs) | 186 |   |
|  Woodside Apartments (235&237) | 235 & 237 Haas Ave. | 96 |   |
|  Zelma Street Apartments | 14950 Zelma Street | 30 |   |

**Total # of Properties: 82**

**Total # of Units: 5106**

**Total # of Signs: 34**

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# San Leandro Crime Free Multi-Housing Program

15375 Tropic Court One year prior to CFMH Certification:

|  Calls for Service | Arrests | Reports  |
| --- | --- | --- |
|  97 | 12 | 14  |

15375 Tropic Court April/2010 to April 2011:

|  Calls for Service | Arrests | Reports  |
| --- | --- | --- |
|  40 | 2 | 7  |

15370 Tropic Court One year prior to CFMH Certification:

|  Calls for Service | Arrests | Reports  |
| --- | --- | --- |
|  60 | 2 | 8  |

15370 Tropic Court April/2010 to April 2011:

|  Calls for Service | Arrests | Reports  |
| --- | --- | --- |
|  55 | 1 | 7  |

15320 Tropic Court One year prior to CFMH Certification:

|  Calls for Service | Arrests | Reports  |
| --- | --- | --- |
|  52 | 5 | 12  |

15320 Tropic Court April/2010 to April 2011:

|  Calls for Service | Arrests | Reports  |
| --- | --- | --- |
|  45 | 1 | 4  |

# Single-Page Property Profile

Property Name and Address
Las Palmas Apartments
15370 Tropic Court
San Leandro, CA 94579
www.edenhousing.org

Property Information
Property Type
Area Name
Beat Name
Activity Status
Number of Units

Property Information
(510)357-6397
Fax
(510)352-8056

Property Phone Numbers
Office
(510)357-6397
Fax
(510)352-8056

Manager Information
Name & Address Phone Numbers
Marybel Bey
15375 Tropic Court #4
San Leandro CA 94579
1510)689-7653
(510)357-6397
Home
(510)357-3873

Management Company Information
Name & Address Phone Numbers
Eden Housing Inc. (Jan Peters) Office
(408)227-5684
22645 Grand Ave
Fax
(408)227-5687
Hayward CA 94541

Owner Information
Name & Address Phone Numbers

Most Recent CPTED Inspection
Most Recent CPTED Inspection
Phase 1 Initial Training Date
Phase 2 CPTED Initial Date
Phase 2 CPTED Final Date
Phase 3 Meeting Date
Annual Renewal Date

Owner Information
Name & Address Phone Numbers

Calls for Service State
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